Create An Extraordinary Experience Every Time

Back around New Year’s, I was visiting my father in Pennsylvania, where he was in the hospital because of some kidney problems. As I walked down the hallways, everywhere I went, I kept seeing this sign. It was a mission statement for the hospital, and there were different scenes on each sign, but each of them had the same statement:

Create an extraordinary experience, every time.

So, anyway, I went around to my father’s room and spent some time with him for a few days, and on the last day, a new nurse came in to visit him. We got our introductions in and started talking, and then, when it came time to talk to my father, she did something. She actually kneeled down on the floor next to my father’s bed to have the conversation. She came all the way down, even below my father’s level, so that he wouldn’t have to move. My father really liked her, and the whole time she did her nursing things, it was like a light in the room. She made the whole evening.

I’m thinking, this is a great hospital. That’s how to create an extraordinary experience every time.

When the Lord around Galilee and Jerusalem, He didn’t speak to people from above. He didn’t stand above the weak, the suffering, the belows and show them His power and authority. No, He lowered Himself below them. When He drove out demons, when He raised people from the dead, when he forgave sins, when He ate His last supper with His apostles, whatever He did, He created something: an extraordinary experience, every time. That’s how people recognized that He was the Son of God.

But Jesus called his disciples to him and said, “You know that the rulers of the Gentiles lord it over them, and their great men exercise authority over them. It shall not be so among you; but whoever would be great among you must be your servant, and whoever would be first among you must be your slave; even as the Son of man came not to be served but to serve, and to give his life as a ransom for many.” (Mt 20:25-28)

If we follow Jesus, we can lower ourselves below the weak and suffering and give them the lift that sets them free. It takes getting out of the comfort zone, but when we do it, we can create something with our Father:

An extraordinary experience, every time.


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